Customer Support
Why Choose Blujellyfish
- Tax Free. No tax for all the products on our website.
- Free Shipping within the continental US.
- Fast delivery: Ship from warehouse in CA or NJ. 1-2 business days for handling, 2-6 business days for delivery.
- Well packaging, free replacement for any damage caused by shipping.
About this item
- Box of 5 Tiles: Each glass tile is around 12x12 inches, thickness 6mm covering 1 sq.ft. Very well packed with inner cushion all around the tiles. Free replacement for damages caused by shipping.
- Tile Colors: The glass tile is designed in blue colors. It is vibrant blues with iridescent tile finish, not solid blue. The tile looks like aurora thanks to the iridescent design.
- Tile Material: It is 85% crystal glass tile and 15% inner ice crackle ceramic tile. Real Tile works great in wet areas like shower, kitchen bathroom wall backsplash. It's also frost proof tile which works great for swimming pools.
- Original Design: The french pattern glass mosaic tile has iridescent finish, inner ice crackle effect, stone textured, and starry dots design. Very rich colors and unique design for a glass tile.
- Mesh Mounted: The tile is mesh mounted mosaic sheets. It's easy for cutting during installation. The glass mosaic tile needs thinset or adhesive for installation. Non-sanded grout is needed to fill the gaps between the tiles.
Product information
The blue square tile is especially good for swimming pools. The tile is made of glass and ceramic, glossy finish, very easy for cleaning. The tile has iridescent finish, incredible beautiful in person. We made the tile in blue colors, but not those dull blues. It looks like starry sky because we use special tech to add some "stars" in. The rich, deep blue hue serves as a backdrop for the iridescent quality, which imparts a magical and ethereal aura to any surface they adorn. When hit by light, these tiles come to life, reflecting a myriad of vibrant colors like sapphire, teal, and aquamarine. This dynamic play of colors adds depth and dimension to the tiles, making them a focal point in any room. It can be used as Pool tiles swimming pool mosaic tiles, glass pool tiles, ceramic pool tiles, porcelain pool tiles, pool coping tiles, waterline pool tiles, Blue pool tiles, Iridescent pool tiles, designer pool tiles, tropical pool tiles, pool tile ideas, affordable pool tiles, pool tile trends. After seeing this. You will know how to choose pool tiles.
Return policy
- We accept unused full box products return within 30 days. We do NOT accept left over sheets return.
- The products should be all new and in good condition with original packages when customer returns it.
- Generally, we will issue a refund within 48 hours after we receive customer's return.
Warranty
- Blujellyfish offers life time limited warranty for all products. All Products should be used in correct ways.
Dear customer,Thanks for your interest. Sorry for the confusion. PayPal is just a tool which we are using to receive payment. You may pay the order with your credit card without registering a PayPal account. You will go to PayPal website to complete payment. There’s no need to have a PayPal account. Please just click "pay with a credit card" on PayPal website to complete payment. Thank you!
Dear customer, Please use thin set mortar to attach the tiles to the wall. And please use unsanded grout for installation. Thank you!
The tile is mesh mounted. You can cut it by scissors by following the grout lines. If you need to cut the glass or metal chips, please use a wet saw. Thank you!
Dear customer, the plastic film is protecting the finish of tile. Please remove it after grouting. Thank you.
Dear customer, A wet towel can clean it. It is glossy finish, easy for cleaning. Thank you.
Yes, the tile is mesh mounted, not peel and stick. It needs to be grouted.
Shipping Policy
General Shipping Info:
- Free Ground Shipping offer for full size orders within the continental US and most of Canada areas. (Full size order means a box of tile (5 or 10 sheets).
- In-stock orders will be shipped in 1-2 business days from our warehouse in California or Kentucky. Orders in Canada will be shipped from Vancouver.
- Custom-made orders will be shipped as soon as production is completed. Custom-made orders will be shipped directly from our factory in China.
- Our warehouses are not open for public. We are sorry we can not offer pick up service.
- If you need to ship the tiles out of the US and Canada, please contact us for quote.
- You will receive a notification email with tracking number when your order is shipped.
Shipping Methods:
- In-stock tile shipments: Most in-stock orders are shipped via UPS which takes 4-6 business days for delivery. Large in-stock orders are shipped on a pallet.
- Custom-made mosaic murals: Custom-made murals will be shipped via DHL/FedEx/UPS International directly from our factory. It usually takes 5-7 business days for delivery.
- Rush delivery: Due to the weight of heavy tile products, our freight forwarder does not offer express delivery such as over-night service. We are sorry we highly recommend ordering early enough to catch your schedule.
Packaging
- We have been studying the professional packaging for years. We updated the packaging for several times. Now we are very proud of our packaging methods and materials. We put great time and attention into packing tiles as carefully as possible to make sure our clients can receive them in perfect condition.
- We have confidence in our packaging. So we offer free replacement for those damage caused by shipping. We offer customers risk-free shopping experience.
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