Customer Support
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Dimensions
- Sheet size: 12 x 12 inches; Thickness: 5/16 inch (8 mm)
- Sold and shipped by box including 5 sheets tiles weighted around 15 lbs.
- 5 sheets covering 5 sq.feet. Free shipping within the continental US.
Tile Features
- Grey marble tile embellished with blue crystal glass makes the tile so lively,the sparkling blue color is perfect match for the stone patterns
- Mesh-mounted, easy for cutting. Scissors or a knife can easily cut the mesh. For cutting the glass or marble chips, a wet saw is required
- High-temperatured Glass and Nature Marble. Waterproof and heat resistant.
- Wide use for kitchen wall backsplash, bathroom wall backsplash, shower walls. Interior use only
Shipping
- Free shipping and professional packaging, free replacement for damages caused by shipping.
- In-stock orders will be shipped in 1-2 business days and it takes 4-6 business days for delivery.
Return & Refund
- We accept unused full box products return within 30 days. We do not accept left over sheets returns.
- The products should be all new and in good condition with original packaging when customer returns it.
- Generally, we will issue a refund within 72 hours after we receive customer's return.
Warranty
- We offers life time limited warranty for all products. All Products should be used in correct ways.
Dear customer,Thanks for your interest. Sorry for the confusion. PayPal is just a tool which we are using to receive payment. You may pay the order with your credit card without registering a PayPal account. You will go to PayPal website to complete payment. There’s no need to have a PayPal account. Please just click "pay with a credit card" on PayPal website to complete payment. Thank you!
Dear customer, Please use thin set mortar to attach the tiles to the wall. And please use unsanded grout for installation. Thank you!
The tile is mesh mounted. You can cut it by scissors by following the grout lines. If you need to cut the glass or metal chips, please use a wet saw. Thank you!
Dear customer, the plastic film is protecting the finish of tile. Please remove it after grouting. Thank you.
Dear customer, A wet towel can clean it. It is glossy finish, easy for cleaning. Thank you.
Yes, the tile is mesh mounted, not peel and stick. It needs to be grouted.
Shipping Policy
General Shipping Info:
- Free Ground Shipping offer for full size orders within the continental US and most of Canada areas. (Full size order means a box of tile (5 or 10 sheets).
- In-stock orders will be shipped in 1-2 business days from our warehouse in California or Kentucky. Orders in Canada will be shipped from Vancouver.
- Custom-made orders will be shipped as soon as production is completed. Custom-made orders will be shipped directly from our factory in China.
- Our warehouses are not open for public. We are sorry we can not offer pick up service.
- If you need to ship the tiles out of the US and Canada, please contact us for quote.
- You will receive a notification email with tracking number when your order is shipped.
Shipping Methods:
- In-stock tile shipments: Most in-stock orders are shipped via UPS which takes 4-6 business days for delivery. Large in-stock orders are shipped on a pallet.
- Custom-made mosaic murals: Custom-made murals will be shipped via DHL/FedEx/UPS International directly from our factory. It usually takes 5-7 business days for delivery.
- Rush delivery: Due to the weight of heavy tile products, our freight forwarder does not offer express delivery such as over-night service. We are sorry we highly recommend ordering early enough to catch your schedule.
Packaging
- We have been studying the professional packaging for years. We updated the packaging for several times. Now we are very proud of our packaging methods and materials. We put great time and attention into packing tiles as carefully as possible to make sure our clients can receive them in perfect condition.
- We have confidence in our packaging. So we offer free replacement for those damage caused by shipping. We offer customers risk-free shopping experience.
Customer Reviews
Based on 10 reviews
90%
(9)
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(1)
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T
I absolutely love the tile it really makes my kitchen pop. It came within two days of ordering it.
R
I love the color this brings while still looking classic. We used it for the backsplash in our kitchen and the tile in front of our fireplace. 10/10 would buy again.
P
Using backsplash as the base in my aquarium. Soaked it for months and even siliconed where tiles are glued to the mesh to avoid my water critters from getting sick. My grout is fine, colored aquarium sand to match. The blue glass bars really are a vibrant color. Ran led lights under tank. Looks crazy wild-just need to lessen depth of sand bed for more porosity. I might make next season's look using this on the back without sand grout and led the led lights come through as blue lines. Really satisfied with this product.
D
Customer service from the start was fabulous, friendly and fast! They went above and beyond to get us our backsplash (9 boxes!) in perfect timing for our contractor to put it up. We added a clear shimmer grout to make it pop without taking away from the natural beauty of it. So many compliments and the only vendor that had the perfect color combination and wow factor I was lookikg for to complete my dream kitchen renovation. Thank you so much for having this in stock! I will order more that I will use for my bathroom Reno! A+++++++ review! Beyond satisfied customer!
G
I've worked with quite a few different mosaic tiles over the past few years. The stone is very high quality and the blue in the glass is beautiful. I paired this with a natural marble for a shower surround.
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