Customer Support
Why Choose Blujellyfish
- Tax Free. No tax for all the products on our website.
- Free Shipping within the continental US.
- Fast delivery: Ship from warehouse in CA or NJ. 1-2 business days for handling, 2-6 business days for delivery.
- Well packaging, free replacement for any damage caused by shipping.
Product video
We name it 'Black pearl'. The tile colors are vibrant. It is made of crystal glass and aluminum alloy. The 2'' x 2'' squared glass chips are printed on stone marks on back which makes it looks like marble tile. The 1''x1'' squared glass chips are designed with waterdrops effect on surface which makes it lively. It is high temperatured glass tile. The colors will never fade away. The tiles are mesh mounted that can be easily cut during installation. The tile has wide use for kitchen backsplash, fireplace deco, bathroom walls, shower walls, countertops, bath mirror deco, etc.
Product information
Metallic Texture With Crystal Glittering
- Sheet size 12'' x 12''. Thickness 8 mm. Real tile, top grade. Two options for the tile. Small box contains 5 sheets covering 5 sq.ft. Bigger box contains 10 sheets covering 10 sq.ft.
- First class materials, 90% glass and 10% aluminum alloy. High-temperatured clear glass, colors never fade away. High quality aluminum alloy chips, not get rusty.
- Mesh mounted, easy for cutting. NOT peel and stick tiles and Require mortar, Unsanded grout. Scissors or a knife can easily cut the mesh. For cutting the glass or metal chips, a wet saw is required.
- Glossy, easy for cleaning. It's easy for cleaning glass tiles with wet sponge. Please use neutral cleaner instead of acid or alkaline cleaner.
- Wide use for kitchen backsplash, bathroom walls, bath backsplash, shower walls, swimming pools, fireplaces, laundry rooms etc.
- It is recommended that purchase 5% ~ 10% overage to account for design cuts and patterns.
Return policy
- We accept unused full box products return within 30 days. We do NOT accept left over sheets return.
- The products should be all new and in good condition with original packages when customer returns it.
- Generally, we will issue a refund within 48 hours after we receive customer's return.
Warranty
- Blujellyfish offers life time limited warranty for all products. All Products should be used in correct ways.
Dear customer,Thanks for your interest. Sorry for the confusion. PayPal is just a tool which we are using to receive payment. You may pay the order with your credit card without registering a PayPal account. You will go to PayPal website to complete payment. There’s no need to have a PayPal account. Please just click "pay with a credit card" on PayPal website to complete payment. Thank you!
Dear customer, Please use thin set mortar to attach the tiles to the wall. And please use unsanded grout for installation. Thank you!
The tile is mesh mounted. You can cut it by scissors by following the grout lines. If you need to cut the glass or metal chips, please use a wet saw. Thank you!
Dear customer, the plastic film is protecting the finish of tile. Please remove it after grouting. Thank you.
Dear customer, A wet towel can clean it. It is glossy finish, easy for cleaning. Thank you.
Yes, the tile is mesh mounted, not peel and stick. It needs to be grouted.
Shipping Policy
General Shipping Info:
- Free Ground Shipping offer for full size orders within the continental US and most of Canada areas. (Full size order means a box of tile (5 or 10 sheets).
- In-stock orders will be shipped in 1-2 business days from our warehouse in California or Kentucky. Orders in Canada will be shipped from Vancouver.
- Custom-made orders will be shipped as soon as production is completed. Custom-made orders will be shipped directly from our factory in China.
- Our warehouses are not open for public. We are sorry we can not offer pick up service.
- If you need to ship the tiles out of the US and Canada, please contact us for quote.
- You will receive a notification email with tracking number when your order is shipped.
Shipping Methods:
- In-stock tile shipments: Most in-stock orders are shipped via UPS which takes 4-6 business days for delivery. Large in-stock orders are shipped on a pallet.
- Custom-made mosaic murals: Custom-made murals will be shipped via DHL/FedEx/UPS International directly from our factory. It usually takes 5-7 business days for delivery.
- Rush delivery: Due to the weight of heavy tile products, our freight forwarder does not offer express delivery such as over-night service. We are sorry we highly recommend ordering early enough to catch your schedule.
Packaging
- We have been studying the professional packaging for years. We updated the packaging for several times. Now we are very proud of our packaging methods and materials. We put great time and attention into packing tiles as carefully as possible to make sure our clients can receive them in perfect condition.
- We have confidence in our packaging. So we offer free replacement for those damage caused by shipping. We offer customers risk-free shopping experience.
Customer Reviews
Based on 8 reviews
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M
I thought when I bought these that they would be self adhesive, but they are not. They are such beautiful tiles. They are pretty heavy because I think they are made from gray material and they will look beautiful in any installation.
M
Absolutely gorgeous! Beautiful colors ... good quality
m
Love the mix of glass and metal. The colors are beautiful. We installed in our camper and didn't grout because the tiles are so close together.
L
Absolutely gorgeous!
S
Amazing. That’s all that needs to be said. I was able to take a square foot sheet and cut it into 3’s. I then made a boarder around the top of the shower walls. Love it.
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